Shipping & payment conditions

Deliveries to foreign countries: Shipping costs for other EU countries or Switzerland are listed in the shop drop-down menu or provided on request. The costs vary according to the product in question, size and weight, and must be paid by the recipient.

Freight costs include transportation and import customs fees for Switzerland for goods below 1000€. Not include optional delivery charges or import sales tax for Switzerland for good over 1000€. These can vary according to the product in question, size and weight, and must be paid by the recipient.

 
All products are carefully checked by our staff prior to shipment and leave our warehouse in perfect condition. The items are protected against damage during transportation and insured against shipping damage. However, should you discover any damage to the packaging at the time of delivery, you are obliged to inform the freight forwarder directly and to record the type of damage on the delivery note. If the product itself is damaged, please send us a message to info@vp-parts.de


If you need a delivery outside the EU, you are welcome to contact us. We will arrange individual shipping costs with you.
 

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
  • Pay Now (Sofort direct banking): Your account will be debited directly after placement of your order.
  • Direct Debit: Your account will be debited after shipment of the goods. You will be notified about the date by email.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.


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